I have been in the IT Industry for the past 15 years. Most recently managing a Help Desk at Cerner Corporation. I am passionate about leadership and sharing ideas with other IT professionals. I enjoy the knowledge and professional network that HDI brings to me on a daily basis. Look forward to seeing you soon at an HDI Heartland event.
Hello HDI Members in the Heartland! It is so great to be able to talk with you. I realize some of you may be new to HDI and some of you may be veterans, but let me take a moment to introduce you to HDI and the HDI Heartland Chapter.
I have 20 years of customer service experience with 11 of that in IT Service Delivery for Federal and DOD customers. I have experience in Knowledge Management, SvD Training, Analytics and Reporting, Technical and Policy writing etc. I look forward to meeting other IT professionals and sharing ideas through HDI.